Turn webchat text messages into booked appointments
Send appointment reminders and allow your team to communicate more efficiently with customers so they can avoid wasted time and improve overall client satisfaction.
78% of consumers use more than 3 communication channels to shop for a business within a two day period with messaging as their preferred communication channel.
Podium Inbox is a messaging tool that consolidates all customer interactions into one place, making it convenient for businesses to connect with their customers regardless of channel.
Webchat provides higher quality leads and customer engagement by starting a conversation through text. Calling customers leads to unheard voicemails, while emails average less than a 10% response rate because they fall to the bottom of the inbox.
Watch Podium Webchat video
Connect Remotely With Website Visitors
Consolidate all of your inbound leads from Facebook, Google, Apple Business Chat, and your website into one inbox.
Collect valuable lead information, upfront, before the conversation even starts and keep that conversation going throughout the customer journey to a transaction and beyond.
Send them a quote fast. Get paid even faster with Podium
Forget slow and outdated methods like mail and over-the-phone payments. Get paid by sending a simple text link directly to the customer’s phone. Get paid by credit card or even electronic bank transfer