Turn more clicks into customers.

Win more leads, get found more often, get more repeat customers & referrals, and get paid faster.

WEBCHAT to text messaging has a 98% response rate compared to email at 20% 

Get them scheduled before your competition even calls them back.

 

Take them directly from your site to a text conversation. Then send pictures and links, schedule and confirm appointments, and send review invites.

In 2018 only 15% of businesses used text messaging to communicate with their clients, by 2020 that will be 70%

Podium webchat
Podium Solutions Partner

Turn webchat text messages into booked appointments

Stop wasting time with miscommunication and missed house calls.

Send appointment reminders and allow your team to communicate more efficiently with customers so they can avoid wasted time and improve overall client satisfaction.

Why Inbox Matters

78% of consumers use more than 3 communication channels to shop for a business within a two day period with messaging as their preferred communication channel.

Manage All Customer Interactions From A Single Comprehensive Inbox

Podium Inbox is a messaging tool that consolidates all customer interactions into one place, making it convenient for businesses to connect with their customers regardless of channel.

Why Webchat Matters

Webchat provides higher quality leads and customer engagement by starting a conversation through text. Calling customers leads to unheard voicemails, while emails average less than a 10% response rate because they fall to the bottom of the inbox.

Watch Podium Webchat video

Podium webchat to SMS text messaging

Connect Remotely With Website Visitors

Consolidate all of your inbound leads from Facebook, Google, Apple Business Chat, and your website into one inbox.

Collect valuable lead information, upfront, before the conversation even starts and keep that conversation going throughout the customer journey to a transaction and beyond.

Podium webchat to text messaging payments

Send them a quote fast. Get paid even faster with Podium

Forget slow and outdated methods like mail and over-the-phone payments. Get paid by sending a simple text link directly to the customer’s phone. Get paid by credit card or even electronic bank transfer